WARNING! Information for holders of Metal East: Нове Коло 2020 tickets: https://novekolo.com/en/metal-east-nove-kolo-2020-tickets-info
The Client who purchased the Ticket and made all necessary payments may apply to the administration of the festival for the return of the ticket purchased by him and receive the money paid for it in case of:
- cancellation of the Event;
- to replace the previously purchased Ticket by another Ticket type for the same Event (replacement of a one-day ticket with a three-day ticket, as well as a regular three-day ticket with a VIP ticket).
In case of one of these reasons, the Client addresses to the administration of the festival in any convenient way.